Política de Privacidad | Konic Technologies

1. Introduction

Welcome to Konic Technologies Pvt Ltd (“Company”, “we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us.

This Privacy Policy governs the privacy policies of our website and our IT services. It describes what information we collect, how we use it, and what rights you have in relation to it. By accessing our website or using our services, you consent to the terms of this policy.

2. Scope

This policy applies to all information collected through our website, mobile application (if applicable), and any related services, sales, marketing, or events (collectively referred to as the “Services”).

3. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.

A. Personal Information Provided by You

Identifiers: Name, phone number, email address, mailing address.
Professional Data: Business name, job title, and company website (for B2B clients).
Billing Data: Payment instrument information (processed via secure gateways).

B. Information Automatically Collected

This information does not reveal your specific identity but may include:

IP address
Browser and device characteristics
Operating system
Language preferences
Referring URLs
General geographic location

4. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information to:

Facilitate account creation and logon.
Deliver requested IT services.
Send administrative information.
Protect our Services from fraud.
Enforce terms and legal compliance.

5. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

Service Providers: Third-party vendors (e.g., AWS/Azure, Payment Processors) who perform services on our behalf.
Business Transfers: In connection with mergers or acquisitions.
Legal Obligations: To comply with applicable law or court orders.

Note: We do not sell your personal information to third parties for marketing purposes.

6. Cookies and Tracking

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies is set out in our Cookie Policy.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

8. Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, transmission of personal information to and from our Services is at your own risk.

9. Your Privacy Rights (India)

As a user in India, you have specific rights regarding your data:

Right to Access: Request copies of your personal data.
Right to Correction: Request correction of inaccurate data.
Right to Erasure: Request deletion of data under certain conditions.
Withdraw Consent: Withdraw consent for processing at any time.

10. Updates

We may update this policy from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible.

11. Grievance Redressal (Contact Us)

In accordance with the Information Technology Act, 2000, if you have questions or grievances, please contact our Grievance Officer:

Company Name: Konic Technologies Pvt Ltd Registered Address: M/S. Konic Technologies, Block-4, Port View Apartments, G4B, Harinathpuram, Nellore, Andhra Pradesh 524003 Email: privacy@it.konic.net Phone: (+91) 905 907 4959

Grievance Officer: Syed Sameer Ahmed Email: admin@it.konic.net