Privacy Policy

1. Introduction

Welcome to Konic Technologies Pvt Ltd (“Company”, “we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us at hello@it.konic.net.

This Privacy Policy governs the privacy practices of our website and our IT services. It describes what information we collect, how we use it, and what rights you have in relation to it. By accessing our website or using our services, you consent to the terms of this policy.

2. Scope

This policy applies to all information collected through our website, mobile application (if applicable), and any related services, sales, marketing, or events (collectively referred to in this Privacy Policy as the “Services”).

3. Information We Collect

We collect personal information that you voluntarily provide when you express interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.

A. Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we may collect includes:

• Identifiers: Name, phone number, email address, mailing address
• Professional Data: Business name, job title, company website (for B2B clients)
• Billing Data: Payment instrument information (such as credit card numbers) if you purchase our services directly (handled via secure payment gateways)

B. Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:

• IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• General geographic location (Country/Region)

4. How We Use Your Information

We process your information for purposes based on legitimate business interests, fulfilling our contract with you, complying with legal obligations, and/or with your consent.

We use the information we collect or receive to:

• Facilitate account creation and login
• Deliver services to you: Providing IT solutions, software development, or consulting services
• Send administrative information: Product updates, service notifications, changes to terms, conditions, and policies
• Protect our Services: Fraud monitoring and prevention
• Enforce our terms and policies
• Respond to legal requests and prevent harm: Complying with subpoenas or legal processes as necessary

5. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide services, to protect your rights, or to fulfill business obligations.

• Vendors, Consultants, and Service Providers: Including cloud hosting providers (e.g., AWS, Azure), payment processors, email delivery services
• Business Transfers: In the event of a merger, acquisition, financing, or sale of assets
• Legal Obligations: To comply with applicable laws, court orders, or governmental requests

Note: We do not sell your personal information to third parties for marketing purposes.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law (e.g., tax or accounting requirements).

7. How We Keep Your Information Safe

We implement appropriate technical and organizational measures to protect your personal information. However, no transmission over the internet is completely secure. You use our Services at your own risk.

8. Your Privacy Rights

As a user in India, you have specific rights regarding your data:

• Right to Access: Request copies of your personal data
• Right to Correction: Request corrections to inaccurate information
• Right to Erasure: Request deletion of your personal data under certain conditions
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details below.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will have a revised date and will become effective immediately upon publication. You are encouraged to review this policy periodically.

10. Grievance Redressal (Contact Us)

In accordance with the Information Technology Act, 2000 and applicable rules, if you have any questions, concerns, or grievances regarding this Privacy Policy or the processing of your information, you may contact our Grievance Officer:

Company Name: Konic Technologies Pvt Ltd
Registered Address:
M/S. Konic Technologies, Block-4, Port View Apartments, G4B, Harinathpuram,
Nellore, Andhra Pradesh 524003
Email: privacy@it.konic.net
Phone: (+91) 905 907 4959

Grievance Officer:
Name: Syed Sameer Ahmed
Email: admin@it.konic.net